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CXD-203 Managing App and Desktop Solutions with Citrix XenApp and XenDesktop


CXD-203 Managing App and Desktop Solutions with Citrix XenApp and XenDesktop


Product Description

This 5-day Managing App and Desktop Solutions with Citrix XenApp and XenDesktop 7.6 course, provides students with the skills required to effectively support a Citrix application and desktop virtualization solution in a Windows Server 2012 R2 environment. During this course, students will learn how to successfully manage, monitor, support and troubleshoot a XenApp and XenDesktop 7.6 solution, which includes growing the implementation to accommodate changes in the environment (adding new applications, new users, new desktops, and new policies),and troubleshooting common issues.

Audience Profile

This course is recommended for Operators and Administrators that need to manage an existing XenApp and XenDesktop 7.6 solution.

Prerequisites for this Managing App and Desktop Solutions with Citrix XenApp and XenDesktop (CXD-203):

Before taking this course, Citrix recommends that students have:  

  • An understanding of server, desktop and application virtualization concepts
  • Experience with Windows Server 2012, specifically:
    • Active Directory
      • Domains
      • Groups and User Accounts
      • Organizational Units
      • Group Policy Objects
  • Experience with Windows 7 and Windows 8 user interfaces
  • Basic storage knowledge (manage existing storage types, add new storage)
  • Basics of Citrix licensing
  • Familiarity with at least one hypervisor (XenServer, Hyper-V, or vSphere)
  • Basic understanding of the different types of profiles (local, roaming, mandatory)

Key Skills

Upon successful completion of this course, learners are able to:

  • Understand the XenApp and XenDesktop 7.5 architecture, components, and communication
  • Delegate administration and manage licenses
  • Manage and monitor their hypervisor
  • Manage applications and desktops in a XenDesktop environment
  • Manage StoreFront
  • Manage policies and profiles
  • Manage sessions, sites, and users
  • Manage printing
  • Manage Provisioning Services

Certification Preparation

In addition to field experience, this course prepares candidates for the Managing XenDesktop 7 Solutions exam. By passing the Managing Citrix XenDesktop 7 Solutions exam, candidates will gain the new Citrix Certified Associate - Virtualization (CCA-V) certification.

ILT and vILT courses offer lab access during the duration of the course.  

Course Outline for this Managing App and Desktop Solutions with Citrix XenApp and XenDesktop 7.6 (CXD-203):

Module 1: Understanding the Architecture of a XenDesktop Solution

  • XenDesktop Architecture Overview
  • User Layer 
    • Citrix Receiver
  • Access Layer 
    • Citrix NetScaler
    • Citrix StoreFront
    • Discussion Question
  • Control Layer 
    • Delivery Controller
    • Machine Creation Services
    • Ctrix Provisioning Services
    • Hypervisor
    • Virtual Delivery Agent (VDA)
    • Discussion Question
  • Resource Layer Management Layer XenDesktop Site
    • Applications
    • Operating System Image
    • Citrix User Profile Management (UPM)
    • Policies
    • Personal vDisk
    • Citrix Studio
    • Citrix Director
    • Discussion Question
  • Ports
  • Reinforcement Exercise: XenDesktop 7 Components

Module 2: Managing Licenses and Delegating Administration

  • Managing Licenses in Studio 
  • Discussion Question
  • Types of Licenses
  • Downloading, Allocating, and Importing a License File
  • Discussion Question
  • Adding a License Administrator
  • Managing Delegated Administration Troubleshooting: Managing Licenses and Delegating Administration
    • Administrators
    • Roles
    • Scopes
    • Adding an Administrator
    • Creating a Custom Scope
    • Editing a Custom Scope
    • Creating a Custom Role
    • Editing a Custom Role
    • Editing an Administrator’s Permissions
    • Running a Delegated Administration Report
    • Discussion Question
    • Using PowerShell
    • Discussion Question
    • Monitoring Configuration Logs
    • Displaying Configuration Log Content
    • Generating Configuration Log Reports
    • Changing Configuration Logging Settings
    • Discussion Question
  • Reinforcement Exercise: Configuring Roles and Scopes

Module 3: Managing and Monitoring the Hypervisor

  • Architecture Overview
  • Creating a Virtual Machine from an ISO 
    • Creating a Virtual Machine using XenCenter
    • Installing Windows OS onto a Virtual Machine
    • Installing XenServer Tools on a Virtual Machine
    • Generalizing the Virtual Machine
    • Creating a Template
  • Managing Virtual Machines within a Hypervisor 
    • Creating a Virtual Machine
    • Taking a Snapshot
    • Discussion Question
    • Restoring a Virtual Machine from Sysprep
    • Copying a Virtual Machine
    • Discussion Question
    • Reverting to a Snapshot
    • Discussion Question
  • Adjusting Virtual Machine or Template Resources 
    • Adding Storage to a Virtual Machine or Template
    • Adjusting the Storage Allocated to a Virtual Machine
    • Adjusting the Memory Allocated to a Virtual Machine or Template
    • Adjusting vCPUs Allocated to a Virtual Machine or Template
    • Removing a Virtual Network Interface Controller (NIC) in XenCenter
    • Adding a Virtual NIC in XenCenter
    • Adjusting a Virtual NIC XenCenter
    • Activating or Deactivating a Virtual NIC
    • Discussion Question
  • Configuring and Customizing Alerts Troubleshooting: Managing and Monitoring Hypervisors
    • Discussion Question
  • Reinforcement Exercise 1: Creating a Virtual Machine Template
  • Reinforcement Exercise 2: Completing the Setup Process After Sysprep 

Module 4: Managing Desktops and Applications

  • Architecture Overview
  • Managing Machine Catalogs 
    • Creating New Resource Settings
  • Machine Creation Services Creating a Machine Catalog Managing Delivery Groups 
    • Discussion Question
    • Creating a Machine Catalog for Windows Server
    • Installing the Virtual Delivery Agent
    • Creating a Server OS Machine Catalog
    • Creating a Machine Catalog for Windows Desktop  Creating a Desktop OS Machine Catalog
      • Installing and Configuring the VDA
    • Creating a Remote PC Access Machine Catalog
    • Discussion Question
    • Creating a Delivery Group for Application Delivery
    • Creating a Delivery Group for User Desktops
  • Managing Resources 
    • Adding Machines to a Machine Catalog
    • Perform an Update to the Master Image Virtual Machine
    • Updating Desktops in a Machine Catalog
    • Managing Computer Accounts
    • Managing Power for Machines in a Desktop OS Delivery Group
    • Reallocating Machines in a Delivery Group
    • Discussion Question
    • Shutting Down and Restarting Desktops
    • Machine Creation Services
    • Discussion Question
  • Deleting Resources Troubleshooting: Managing Desktops and Applications
    • Enabling and Disabling Maintenance Mode o   Removing Desktops from Delivery Groups o Deleting a Delivery Group
    • Deleting Machines from a Machine Catalog
    • Deleting a Machine Catalog
  • Reinforcement Exercise: Delivering Server Desktops 

Module 5: Managing StoreFront

  • StoreFront Architectural Overview StoreFront Management Console
    • StoreFront Components
    • StoreFront Communication
    • Discussion Question
  • Creating a New Store
  • Hiding a Store Managing Authentication Discussion Question
    • Discussion Question
    • Configuring Authentication
  • Enabling End Users to Change their Passwords
  • Managing Delivery Controllers 
    • Adding Delivery Controllers
    • Removing Delivery Controllers
    • Discussion Question
  • Managing  Receiver  Updates Troubleshooting: Managing StoreFront
    • Removing a Store
    • Discussion Question
  • Reinforcement Exercise: Creating and Configuring a New Store 

Module 6: Managing Policies and Profiles

  • Managing Policies and Profiles
  • Policy Precedence (Studio vs. Group Policy Objects)
  • Creating Policies Using Studio 
    • Unfiltered Policy
    • Using a Policy Template in Studio
    • Creating a Policy Using Studio
    • Applying a Policy Using Studio
    • Editing a Policy Using Studio
    • Prioritizing Policies Using Studio
    • Discussion Question
    • Creating a Computer Template In Studio
    • Exporting a Policy Template Using Studio
    • Importing a Policy Template Using Studio
    • Obtaining the Resultant Set of Policy Using Studio 
  • Creating Policies Using Group Policy Troubleshooting: Managing Policies
    • Discussion Question
    • Creating and Applying a Group Policy Object
    • Editing a Group Policy Object
    • Using a User Template with Group Policy
    • Discussion Question
    • Importing a Policy Template with Group Policy
    • Exporting a Policy Template with Group Policy
    • Prioritizing a Policy Using Group Policy
    • Discussion Question
    • Obtaining the Resultant Set of Policy Using Group Policy Objects
  • Managing User Profiles
  • Configuring Folder Redirection Troubleshooting: Profile Management
    • Configurong Folder Redirection
    • Managing Profile Settings Using Citrix Policies
    • Resolving Conflicting Profiles o Streaming End-User Profiles o Discussion Question
  • Reinforcement Exercise 1: Working with Policies
  • Reinforcement Exercise 2: Working with Profiles 

Module 7: Managing Sessions, Sites, and Users with Director

  • Managing and Monitoring Sessions, Sites, and End Users with Director
  • Director Overview 
    • Monitoring an End-User Session
    • Accessing Director
  • Monitoring within the Director Dashboard 
    • Monitoring Infrastructure
    • Monitoring Connected Sessions
    • Monitoring Logon Duration Averages
    • Monitoring Machine and End-User Connection Failures
  • Monitoring and Managing User Sessions Troubleshooting: Managing Sites, Sessions, and End-Users with Director
    • Viewing End-User Sessions
    • Searching for an End-User
    • Monitoring End-User Applications
    • Monitoring End-User Machine Processes
    • Managing an End-User’s Machine Power Status
    • Enabling or Disabling Maintenance Mode
    • Resetting an End-User’s Profile
    • Discussion Question
    • Monitoring HDX Channels
    • Sending a Message to an End-User
    • Shadowing an End-User Session
    • Disconnecting an End-User Session
    • Logging an End-User Off
    • Discussion Question
    • Monitoring Historical Trends
  • Reinforcement Exercise: Using Director 

Module 8: Managing Printing

  • Managing Printing Configuring Client Printing 
    • Default Printing Behavior
    • Modifying Client Printer Auto-Creation
    • Discussion Question
    • Adding Session Printers
  • Managing Printer Drivers 
    • Automatic Installation of In-Box Printer Drivers
    • Configuring Printer Driver Mapping and Compatibility
    • Universal Printer Driver (UPD)
    • Controlling Universal Printing Behavior
  • Optimizing Printing Performance Troubleshooting: Managing Printing
    • Configuring Printing Optimization
    • Discussion Question
    • Setting Up and Managing the Universal Print Server
  • Reinforcement Exercise: Managing Printing 

Module 9: Managing Provisioning Services

  • Managing Provisioning Services
  • Citrix Provisioning Services Provisioning Services Overview and Architecture Navigating the Provisioning Services Console
    • Machine Creation Services of Provisioning Services
    • Discussion Question
  • Creating the vDisk File 
    • Discussion Question
    • Creating a Provisioning Services Master
    • Installing the VDA
    • Preparing the Master Image for Provisioning Services
    • Creating the Master vDisk Image Using the Imaging Wizard
    • Creating the Provisioning Services Target Devices
  • Creating a New Machine Catalog 
    • Assigning a Machine Catalog to a Delivery Group
    • Discussion Question
  • Updating vDisks Troubleshooting: Provisioning Services
    • Updating a vDisk
    • Promoting Updating Versions
    • Discussion Question
    • VHD Chain of Differencing Disks
    • Merging VHD Differencing Disks
  • Reinforcement Exercise: Provisioning Services



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