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CLD264X Microsoft Professional Capstone IT Support

$99.00

CLD264X Microsoft Professional Capstone IT Support

$99.00
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Product Description

CLD264x Microsoft Professional Capstone IT Support 

About this course  

 

The IT Support capstone project includes a hands-on simulation, a live facilitated role-play, and an optional practice job-interview. 

You will be provided with a series of challenges around core subject areas that validate and assess your understanding and mastery of key aspects associated with IT Support. 

What you'll learn  

 

  • IT Support Agent skills (process knowledge)
  • Professional skills (Interpersonal, troubleshooting, communication, and documentation skills) 

Prerequisites 

 

Microsoft Professional Program: IT Support 

 

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