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CLD264X Microsoft Professional Capstone IT Support
$99.00
CLD264X Microsoft Professional Capstone IT Support
$99.00
Product Description
CLD264x Microsoft Professional Capstone IT Support
About this course
The IT Support capstone project includes a hands-on simulation, a live facilitated role-play, and an optional practice job-interview.
You will be provided with a series of challenges around core subject areas that validate and assess your understanding and mastery of key aspects associated with IT Support.
What you'll learn
- IT Support Agent skills (process knowledge)
- Professional skills (Interpersonal, troubleshooting, communication, and documentation skills)
Prerequisites
Microsoft Professional Program: IT Support