CLD262X IT Support: Troubleshooting Microsoft Office
About This Course
This course is part of the Microsoft Professional Program Certificate in IT Support.
IT Support: Troubleshooting Microsoft Office is designed to introduce students to the basics of setting up an email client in Outlook, troubleshooting connectivity issues, and troubleshooting cloud storage. Since support professional may be working with Windows or Mac, the troubleshooting principles are explored on both platforms.
What you'll learn
- Troubleshoot Office download, installation, and activation issues
- Troubleshoot Office
- Troubleshoot cloud storage
- Troubleshoot Outlook