CLD259X IT Support: Hardware Essentials
About This Course
This course is part of the Microsoft Professional Program Certificate in IT Support.
IT Support: Hardware Essentials is designed to introduce students to a basic understanding of the different types of computing devices (desktop computers, laptops, tablets, smartphones, etc.), computer components (CPU, memory, power supplies, etc.) as well as peripheral devices, storage devices, displays and connection interfaces.
This course also includes an introduction to basic hardware troubleshooting skills.
What you'll learn
- Describe computing devices
- Understand PC and laptop hardware components
- Troubleshoot common hardware issues
- Explore mobile and connected devices
- Troubleshoot common mobile device and connected device issues
Microsoft Verified Certificate
For a small fee ($99), once you complete this course, you will receive a Microsoft authenticated Certificate of Completion. This will allow you to showcase your achievement and document your expertise. You will have permission to add the certificate to your resume or post it directly to LinkedIn. If your company has access to Microsoft Software Assurance Training vouchers, you can redeem one voucher for one certificate.