People Ready Solutions
The Last Mile Challenge
Enterprise clients have paid a significant amount of money for software and even more money in implementation. However, without a plan and program to ensure end users adoption, it could be a significant impact on the ROI. Even worse, it could create user resistance and dissatisfaction. We call this “The Last Mile Challenge”.
Cross the Finish Line
Some organizations still consider end user training as optional, and think providing users with a few standard quick reference cards or training videos will be sufficient. Yes, your end users are intelligent and they will eventually get it. However, have you thought about the cost of productivity loss and the frustration your users will experience? Do you know that over 64% of the software features end up never being used because no one knows they are available? Helping end users cross the finish line and realize the full potential of new software is not optional, it is a must for software migration projects.
With Solartech’s multifaceted People Ready training services, the organizations listed below (please contact us to view the video) are having much higher success of user adoption. If you would like to learn more about our People Ready training program, please contact us today.