CLD262X IT Support: Troubleshooting Microsoft Office

About This Course

IT Support: Troubleshooting Microsoft Office is designed to introduce students to the basics of setting up an email client in Outlook, troubleshooting connectivity issues, and troubleshooting cloud storage. Since support professional may be working with Windows or Mac, the troubleshooting principles are explored on both platforms.

Prerequisites

The Windows client training as part of the Microsoft Professional Program – IT Support.

What you'll learn

• Troubleshoot Office download, installation, and activation issues
• Troubleshoot Office
• Troubleshoot cloud storage
• Troubleshoot Outlook 

Microsoft Verified Certificate

For a small fee ($99), once you complete this course, you will receive a Microsoft authenticated Certificate of Completion. This will allow you to showcase your achievement and document your expertise. You will have permission to add the certificate to your resume or post it directly to LinkedIn. If your company has access to Microsoft Software Assurance Training vouchers, you can redeem one voucher for one certificate.